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Success Stories

ProblemThe general manager of a manufacturing company, together with his senior team, needed to redesign their organization to more effectively respond to customer requirements.

SolutionUsing art materials and toys to foster creativity, the team let go of their current organization structure and titles. They redesigned a new organization and office configuration to meet current and anticipated customer needs with newly aligned job responsibilities based on individual strengths.

ResultsThe Company achieved lower operating costs and significantly improved customer response time by 15%.


ProblemThe CIO of a consumer products company wanted his organization to be more customer and process focused to improve employee and customer satisfaction.

SolutionManagers and staff at multiple levels created a Leadership Institute focused on six core competencies; managers requested fun and unusual activities that were a departure from their daily work. Modules included games, art making, and skits to promote learning.

ResultsUsing the leadership tools, skills and principles learned in the Leadership Institute workshops, the CIO invited his managers to participate in the budget process, saving $3M in operating costs, and resulting in long-term executive commitment to this initiative.


ProblemThe Managing Partner of an accounting company merged four small CPA firms. He needed a unified business plan to meet market demands, drive future growth, and integrate acquired employees.

SolutionUsing the wall space in the executive suite, the seven partners created a mural depicting their vision. They also developed a strategic integration plan for this new entity. The partners invited the managers and staff to contribute their ideas as well.

ResultsThrough this collaborative process the partners achieved consolidation in 18 months with less than 1 percent turnover and added two new practice areas to their business portfolio.


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